B-TRNSFRMD excels in delivering Genesys automation solutions that significantly enhance customer experience (CX) and operational efficiency. By integrating automation and artificial intelligence into the Genesys platform, B-TRNSFRMD helps organizations streamline workflows, reduce manual processes, and improve agent productivity. Their approach focuses on harmonizing people, processes, data, and technology to create agile platforms that drive higher satisfaction levels among customers and employees alike. With a KPI-centric philosophy, B-TRNSFRMD ensures that the implementation of Genesys automation aligns with the specific goals of the business, ultimately leading to improved decision-making speed and operational excellence. This commitment to continuous innovation empowers clients to redefine their customer interactions and achieve sustainable growth in a competitive landscape.
Website: https://btrnsfrmd.com/
Address: 5830 Granite Parkway, SUITE 100-311, Plano, Texas 75024, United States
Phone
USA +1 469 956 9058
Email
[email protected]